Engagement Model

“Allowing you to look deeper into your business, your challenges, your people, your environment.”

Why the Acumen International Engagement Model provides outstanding results for businesses.


The Acumen International Engagement Model ensures our thought leadership based content is pragmatic and proven in the Australian business context and the fast-changing global marketplace. Its relevance has been affirmed in recent times through the global financial crisis.

We leverage thought leadership and use a proven contact approach to engage leaders, team members and other stakeholders in a rigorous learning journey that is supported by comprehensive diagnostics and contact processes. This learning journey encourages a commitment to active participation, accountability, self discipline and outcomes. The content and context are integrated and adapted to engage the core of the organisation while ensuring a consistent language of leadership, and strategic thinking.


  • Thought Leadership: Acumen International’s program content is based on Thought Leadership from our global collaboration of internationally recognised academics, consultants and authors.
  • Pragmatic: The focus of this thinking is relevance to each customer’s business context.
  • Proven: Content reflects identified critical business success characteristics.



  • Business Interventions: The Contact design includes our full bandwidth of engagement processes to ensure an integrated understanding of the business context. Business interventions are deployed over time, where outcomes are the measure of investment return.
  • Discipline: The key to contact success is discipline of engagement and continual adaptation of business interventions to reflect changes in real world business drivers and responses by stakeholders, including staff, customers and shareholders.
  • Diagnostics: Our comprehensive diagnostics place a spotlight on key drivers of business outcomes and provide benchmarked performance perspectives that are both qualitative and quantitative in their feedback richness.
  • Participant networks: The close relationships developed, and common interests of participants, allow for open, rich dialogue and cross-fertilization of thinking across the various business and industries represented on each program.



  • Engagement: We use proven facilitation methods and avoid the training model traps that at times encourage variable engagement commitment.
  • Embedded Learning and Language: Dialogue and engagement of all team members of the business translates into deep organisational learning and the development of a business wide language.
  • Adaptation: This learning context encourages innovative thinking and drive for outcomes based on a dynamic approach to strategic thinking and tactical response. The business context is extended to respond to global forces of competition and economics while remaining relevant to the Australian business environment.